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Previous Next Up Topic Dog Boards / Showing / HELP!! online entries
By anworth (***) [gb] Date 03.05.08 17:56 GMT
Hi I have just spent 2hrs trying to enter my dogs into 3 Counties champ via the Canine Info site, everything is fine until I come to select a class from the drop down menu for my bitch puppy(there are classes scheduled) it says to select but there are no selections?? In desperation I tried putting her as a dog and classes came up no problem. Any ideas????
Thanks
a verrry frustrated Angela
By Archiebongo (***) [gb] Date 03.05.08 18:48 GMT
There is a button you need to click to confirm her details at section 2 (its yellow)

Jill

By anworth (***) [gb] Date 03.05.08 18:51 GMT
Thanks but did that and still no classes?
Cheers Angela
By Jolene (***) [gb] Date 03.05.08 18:51 GMT
Ooh..............glad I done mine by post :-) ....hope you get it sorted!
"Jo" ;-)
By Archiebongo (***) [gb] Date 03.05.08 18:59 GMT
I don't personally like the CID online entries, but did it this time as I didnt get my paper entry off in time!! 

The only other thing I can think of, is that you've not filled/selected from all the drop down boxes. 

it did take me a few times to get my entry done and ended up closing it down and starting again!

Jill
By anworth (***) [gb] Date 03.05.08 19:04 GMT
AAAAAHHHHH Tried again and the only classes coming up are puppy dog (the id the sytem has given her states she is a bitch!!!!!) It really not surprising they only have 3 counties. Has anyone got the secretarys no/email for 3 counties? could you PM me please
Angela
By Archiebongo (***) [gb] Date 03.05.08 19:10 GMT
Sec

Mrs  J  LANE lane@littlehereford.fsnet.co.uk  The only number listed in the schedule is on the first page and not sure if this relates to the showground itself! - 01584711094
By anworth (***) [gb] Date 03.05.08 19:12 GMT
Thanks Jill!!
By DEARLADY (***) [gb] Date 03.05.08 23:05 GMT
good luck - I did mine online as had missed postal deadline, had no problems but I made sure I took my time and scrutinised every box that needed filling in
....the most perfect creature of Heaven....
By Brainless (Moderator) [gb] Date 04.05.08 01:07 GMT
I had a few false starts.  If it goes wrong you need to close your browser and start from scratch.
Barbara and the Grey Curly Tails.
By anworth (***) [gb] Date 04.05.08 06:30 GMT
Hi would someone try to enter a german spitz mittel bitch puppy and see what it comes up with? All boxes are filled in correctly (it gives us the id but no dropdown menu) but others in the breed have had the same problem?
Thanks
Angela
By Lily Mc (****) [gb] Date 04.05.08 07:02 GMT
If I try and fudge an entry, it doesn't come up with any options for me either. There are options for the stakes classes, so I assume it is an error in the system?

(Also hate the CID online entry system and very glad I haven't been going to shows that have used it for a few years. Surprised 3 Counties are still using them.)

M.
It is better to stay silent and be thought an idiot than to open your mouth and remove all doubt.
By anworth (***) [gb] Date 04.05.08 11:13 GMT
Thanks for that M. Exactly the same here, the secretary has got back to me (very quickly) and has asked CID to check it out. Will let you know the outcome.
Thanks again.
Angela
By Sarah2 (*) [gb] Date 04.05.08 14:43 GMT
When do entrys close online ?
By Jolene (***) [gb] Date 04.05.08 15:23 GMT
6th May I think
"Jo" ;-)
By Julie Hill (*) [gb] Date 04.05.08 18:13 GMT
I would just like to thank you for posting this as I didn't realise I could still enter this show online. I thought I had just missed the date, but now I have used the Canine info site and we are now registered for our first show! Obviously I am still getting to grips with this showing biz, so thank for the help! Hope to see some of you there maybe?

Cheers,

Julie  
"Dogs are not our whole life, but they make our lives whole." Roger Caras
By scarlettwynter (***) [gb] Date 04.05.08 20:15 GMT
Thank God somebody else had problems.....I thought it was just me. I spent ages trying to get two dogs entered and at one point discovered I had entered one of them 3 times.

It seemed so complicated compared to other sites.
By anworth (***) [gb] Date 04.05.08 20:32 GMT
Julie How did you manage to enter LOL! CID are going to ring me & I will keep you updated as to progress. Tried another 2 PC s today to no avail either I'm really bad at PCs or theres a server problem
Angela
By ClaireyS (*****) [gb] Date 05.05.08 18:30 GMT
OMG im having trouble with this too - same issue, it isnt giving me any classes and entries close tomorrow !!!
1.5lb this week total 5.5lb - slowly but surely im getting there !!
By ClaireyS (*****) [gb] Date 05.05.08 18:36 GMT
Its now giving me classes but saying "breed not classified" so only giving me a choice of Import of AVNSC !!!!!!!!
1.5lb this week total 5.5lb - slowly but surely im getting there !!
By Nova (***) Date 05.05.08 18:41 GMT
Can give you CID's number if anyone needs it!
Jackie H
By ClaireyS (*****) [gb] Date 05.05.08 18:43 GMT
yes please, then I can call them tomorrow.  I cant get any contact numbers from the website either.  My only other option is to enter AVNSC and then email them to say ive entered but the wrong class and they can then sort it out.
1.5lb this week total 5.5lb - slowly but surely im getting there !!
By Nova (***) Date 05.05.08 19:35 GMT
Phone 01858 433404 Fax 01858 464132 and email is canineinfo@ecisonline.org I am sure once they know they have a problem they will sort it for you, they are probably showing themselves this weekend and will understand why you are concerned
Jackie H
By ClaireyS (*****) [gb] Date 05.05.08 21:57 GMT
thank you, will give them a call tomorrow.
1.5lb this week total 5.5lb - slowly but surely im getting there !!
By anworth (***) [gb] Date 06.05.08 17:03 GMT
Well I eventually did it, it was a server/software problem rather than me (that was a relief after all the toing and froing with the sec and CID)
I have entered my bitch, fingers crossed it was all worth it!! ;-)(prob get chucked!)

Angela
By Geeky Girl (**) [gb] Date 06.05.08 17:11 GMT
Well, I have managed to enter on line at the weekend successfully but still have not recieved an email saying I have entered!!! Nobody is answering at CID - what do I do!!!
GG
By ClaireyS (*****) [gb] Date 06.05.08 17:40 GMT
I did mine this morning, managed to get hold of them, they told me to enter him as a new dog and it worked :-)
1.5lb this week total 5.5lb - slowly but surely im getting there !!
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