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By cleopatra [gb] Date 25.05.02 15:40 GMT
Hi,
i have been configuring a computer for a friend of mine, and it will not allow her access to the champdogs site at all. I have tried different routes, different addresses, accepting the sites cookies, lowering the security - everything! She has an old pentioum 2 (i think) that runs windows 2000. Can you think of any reason why the site will not allow her access? Everytime i try i just get the "you are not authorised to view this site" thing, and it tells me to contact champdogs. Please... really need some help with this one
By cleopatra [gb] Date 27.05.02 10:42 GMT
Doesn't anybody have any ideas... :-(
By eoghania [de] Date 27.05.02 11:29 GMT
"Old Pentium 2 running Win 2000" --- um, whatcha call a Pentium with 200mhz running win [$ office 95??? (scratching head) ]) ;-) ;-) :D :D

Actually... when you get the "Unauthorized" message, have you tried clicking on the upper rt. hand corner "Logout" ? If you do that, it should clear you as a member (even though she isn't)...then go register as soon as possible. It's an idea. I have no clue if it will work. My best suggestion then is to email Admin directly from her computer.
toodles cool
By cleopatra [gb] Date 27.05.02 11:42 GMT
Problem is it doesn't even let me access the site, just a blank white page, and you are not authorised to eneter this site! Even super nerd boyfriend hasn't seen anything like it...!
By eoghania [de] Date 27.05.02 11:45 GMT
Hi Cleo....
I have had the same thing happen to me at other sites. It's strange. But when I went in with another browser, I was sometimes able to access them.
So if you're using MS Explorer, try Netscape Communicator. or vise versa. I find that Champdogs works best through my Netscape. Could be my antique computer though :o
Hope this works & I'm crossing my fingers :-)
:cool:
By cleopatra [gb] Date 27.05.02 11:49 GMT
Hi Sara,

Really cant think what it is, and i dont want to have to put netscape on her computer, i personally dont like it very much! We have upgraded her, and still the same thing happens. Doesn't happen with my computer, which runs on the same program, etc. Really weird - oh well, maybe she wont get to experience the champdog way... ;-)
By issysmum [gb] Date 27.05.02 11:51 GMT
Check your hotmail account - I've emailed you with contact details of someone who should be able to help.

Fiona
x x x
By BethN Date 27.05.02 11:29 GMT
Sorry Cleopatra - would help if I could but I'm as good with computers as I am at keeping my patience with the Mockodile and his antics ;-)

I'm sure that a lovely computer literate SaraW could help you though (she's a clever clogs when it comes to that kind of thing !! :D )
By westie lover [gb] Date 01.06.02 18:39 GMT
Hi, I dont know if its any help but a year or so ago I couldn't get into champdogs either, and the only way I could was to type in the "numbers" for the site instead of www.champdogs etc. Perhaps admin could give them to you, I think it started 216.62.... cant remeber any more!!
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